Delivery

Packaging

All orders at Emily Mortimer Jewellery are wrapped in a Gift Box with tissue paper and shipped in padded envelopes. If you are sending your order as a present and would like a little note to be added please get in touch.

 

Delivery Service

For all UK deliveries we use Royal Mail 1st Class Signed For. If you use Royal Mail 1st Class Signed For your parcel will arrive 1-2 working days after posting and someone will need to sign for it. Anything under £100.00 we would recommened Royal Mail Signed For and anything over £100.00 we will send Royal Mail Special Delivery. If you'd like your jewellery to be sent on a specific day, please contact Emily Mortimer Jewellery directly to arrange it.

For all International deliveries we use Royal Mail International Tracked & Signed. Delivery is between 5-7 working days and will require a signature upon arrival.

We do not deliver items to PO Box addresses.

 

Delivery Charges

Royal Mail Special Delivery is £7.50 to all UK addresses 

Royal Mail 1st Class Signed for is £5.00 to all UK addresses

 


Delivery Times

If the piece you've ordered is in stock it will be sent it out within 1-2 working days. If it is out of stock, then it could take between four to six weeks to order and we will be in touch.

 On very rare occasions we are unable to get to the post office so your parcel will be sent a day later. If your parcel is urgent please get in contact with Emily and we will endeavour to help where we can.

Please see Terms and Conditions for Returns